In-Studio Drop-In Class Passes
10 Class Pass is valid for 3 months from the date of activation (the day you take your first class). The pass is not transferable to other dancers. No refunds.
You can extend the Class Passes for 3 additional weeks from the date of expiration, for a charge of $20.00 +HST. The extension period starts the day your pass expires and valid for 21 days following that date.
You can only extend Class Passes one time.
There are no extensions on promotional items, flash sales items, limited time offer items.
Cancellation of in-studio drop-in classes:
You can cancel a class reservation without penalty up to 2 hours before class.
Late cancellations or no-shows incur a penalty of a reduction of one class from a class package or the charge of a single drop-in class from unlimited memberships.
We require a minimum of 4 students to run an In-Studio class.
In the case we don't reach our minimum, the class may be cancelled and you will be offered a credit to be used towards future classes and services. You will be notified by email or phone of a cancelled class.
Unlimited Memberships/ Monthly Unlimited Passes
The following applies to both Unlimited Monthly Memberships or Class Passes. Unlimited Drop-In Class Membership is a monthly package that is renewed on the same day every month. Your credit card or visa/debit card will be charged on a month to month schedule. You will be charged at the current rate of the membership each month until you cancel. You can cancel by logging into your City Dance Corps account on our website, or our APP. Please note, that once you cancel your membership, all classes terminate immediately. If you want to cancel on a future date, please send the cancellation request in writing by email to info@citydancecorps.com, and 10 days in advance of your next renewal date
Unlimited monthly membership packages cannot be transferred.
Freezes: You can put your membership on hold for a period of up to one month (30 days) at a time, up to two times per year. Requests for a hold must be made by email to info@citydancecorps.com and will not be back dated.
Refunds: No refunds. All memberships are final sales.
Latin Class Passes
Same policies as drop-in classes apply.
Beginner Courses
Students who have registered and paid for a Beginner Course, but withdraw 24 hours prior to the course start date are entitled to a full credit. Credits don’t expire and can be applied to any service.
There are no refunds for withdrawals. All withdrawals must be requested before the course start date. No credits will be granted after the course has begun.
There are no Make-Up options if you miss a class. Courses are progressive and it is expected you attend the course in its entirety.
We require a minimum of 4 students to run a course. In the case we don't reach our minimum, you will be offered a full credit to be used towards future classes and services.
If City Dance Corps is mandated by the government to shut down due to COVID-19, all in-studio courses will resume virtually and there will be no refunds.
Aerial Silks Classes
Please refer to The Circus Fix policies.
Promotional/Sale Passes
Intro Offers are promotional items. There are no extensions, refunds or credits.
Anything purchased as part of sale, like our annual Deals of Christmas, Flash Sales, Seasonal Sales, Promotion Codes (you get lots of these if you sign up to our newsletter), and all other promotional items, there are no refunds, no credits and no extensions. They are not transferable.
Gift Cards
Gift cards are non-refundable and are treated as cash value.
They can be used to purchase all classes and other services offered at City Dance Corps.
They cannot be exchanged for cash.
Gift cards are the responsibility of the gift card holder. Lost gift cards cannot be redeemed.
Cards can be reloaded.
Private Lessons
It is recommended that private lessons be booked at least 3 days in advance and payment must be made in full upon booking. The lesson will not be confirmed unless payment is made in full in advance.
Cancellation of a private lesson must be made no less than 24 hours before the lesson, otherwise the price of the lesson will be charged as a cancellation fee.
Lessons can be re booked with more than 24 hours notice at no additional cost.
There are no refunds for private lessons once payment has been made.
Private lesson packages must be paid in full and used within 1 year of purchase.
It will be the sole responsibility of the student to call and book their private lessons. All lessons are confirmed by email.
Private Lessons rates apply to 1 student with 1 instructor. Semi Private rates apply to 2 or more students with 1 instructor. Students who are on a Private Lesson package wishing to upgrade to a Semi Private Lesson will be required to pay an upgrade fee of $25 per additional student per hour.
Special Workshops
Special Workshops include Guest Teacher Workshops, Aerial Silks, Monthly featured workshops, and any other Special Edition classes such as Performance Classes.
No make up classes, credits or refunds will be offered for any missed classes of the above mentioned Special Workshops.
Students may join any of these workshops up to the second week; however the discounted workshop fee will not be prorated and the pay per class rate will apply.
We require a minimum of 4 students to run an in-studio workshop and 4 students to run a virtual workshop. In the case we don't reach our minimum, you will be offered a credit to be used towards future classes and services.
No refunds or credits once enrolled in the Special Workshop.
Not transferable between students.
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